Arthur J. Gallagher & Co., one of the world's largest insurance brokerage and risk management services firms, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally. AJG relies heavily on technology for operation management, compliance and added security. RFID Tracking is one such initiative, which has enhanced and controlled their Asset management by providing additional security and better track and trace of critical assets such a Laptops and personnel. Currently, AJG uses RFID to track assets like Laptops at their facility WORLD TRADE CENTRE BUILDING Located in Bangalore, INDIA.

Building an RFID based eco-system also requires that the data acquired by RFID system be productively used by existing system. Full implementation required integration of RFID data with existing backend processing systems and the Time and attendance management system.

So did the ICEGEIN's RFID expert team do; After a detailed study on the project they quickly found the bottlenecks in the current system. RFID solution for Asset tracking (moveable) was opted to be the best choice to overcome the bottlenecks at their facility. RFID Asset tracking and RFID employee tracking Real time solution is implemented to track the employees and the Assets and ensured that the complete system is automated and unauthorized assets are tracked REALTIME.

Use of RFID Technology and Solution offered was highly applauded by the client as it worked out to be the apt solution with quick Return on Investment.

Current Process and Bottle-necks:

• Laptops and IT assets that come into the premises require to be manually entered into the register available at each entry point.
• Inability to track Assets within stipulated amount of time can have unfavorable impact on the business.
• Unproductive utilization of labor: Avoiding manual searching through cabins, rooms and floors save good amount of valuable employee time.
• At times, the lost/misplaced assets took days to locate or they needed to be replaced even though they are present in the facility but unable to locate.

ROI by Implementing RFID solution

• Whenever the assets are taken IN or OUT of the zone, the RFID Portal gateway at the zone automatically captures the RFID Asset tag data and matches the employee data who swiped the access card and is carrying the Asset.
• The RFID System checks for authorized movement of the Asset and the personnel and alerts the administrator on discrepancy. (Incase the employee carries the wrong laptop and tailgates).
• The movement of the Assets are automatically captured in the backend database without any manual supervision.
• At any point of time an administrator can get the status of a particular Asset and in which zone it is located and the current status of the Asset.
• End of day reports is generated through the MIS Web Application on the Asset movement and the employee movement, it also calculates the number of hours a employee spent in the facility.
• Automated Asset Inventory and the employee behavior status check is done at the click of a button.

The above RFID Laptop tracking and Asset Tracking solution for AJG in INDIA is now used as a case study for many of our clients and prospective leads world over.

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