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The Hong Kong Shanghai Banking Corporation (HSBC)
is beefing up its data tracking infrastructure in India by rolling out
largescale RFID (Radio Frequency Identification Device) traceability solutions
across its departments such as home loan, mortgage, loans and credit cards
sections over two years.
Since the start of the bank's RFID drive six
months ago, over 100,000 tags with unique IDs have been implemented, supported
by requisite handheld data retrieval devices and antennae to implement a
working RFID network at the bank's Chennai locations, industry sources said.
The RFID rollout, which initially started off
with a pilot of 5,000 RFID tags, has been effected in the loan and mortgage
sections of the banking giant to keep track of critical customer documents.
"Earlier, where document tracking and key
information retrieval would take up to two weeks, it will now take just two
days for HSBC's loan and mortage departments to know the whereabouts of any
file, missing or misplaced as the case may be," said Anand Surana, chief
executive officer and managing director of Icegen, a Chennai-based privately
held company offering RFID solutions to the Indian and US markets.
The bank is known to be actively looking at
further RFID rollouts within its key loan and credit card sections.
The loans section alone holds the potential for
monthly RFID tag rollouts exceeding 30 lakh, Surana said. Icegen declined to
quote a specific rollout target, simply stating that lakhs of tags would be
involved in the live implementation.
RFID would be crucial in tagging money bundles
and segregating them by denomination types in the vital credit cards section.
Money bundles categorised by currency
denominations would be easy to keep track of and retrieve in case of loss or
malposition, thus making disbursements a much easier task for the bank's credit
cards department.
Costing $1 each, the tags have been custom
designed by Alien Technologies and Texas Instruments and encapsulated for this
project. The tags employ a hybrid approach with both encoded RFID algorithm as
well as conventional bar code.
This enables the supervisor to keep track of
files and other inventory promptly through the bar code in the event of the
RFID mechanism becoming defunct or unreadable.
RFID antennas and readers cover the entrance to
the bank's storage vaults and any file that moves into or out of the vault will
be recorded automatically and registered in the back-end database for
processing.
"While we started off with $2.50 per tag, we
could bring down per tag costs on the back of implementation volumes," Surana
said. Average RFID per tag cost worldwide has dropped to $1.75 from the $3-$4
range three years ago. The tags run on the Icegen's proprietary Fangtooth RFID
middleware. Icegen has so far invested over $2 million in developing Fangtooth
applications which facilitate fast data interception and retrieval in
RFID-based ecosystems.
- Source, Business Standard
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